Update Plan

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Quick Overview

The Update Plan is designed to keep your Operating System and applications current with the latest releases to achieve maximum performance and delivery of data.

Update Plan

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  • Update Plan

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Update Plan: One App vs. Plus

One App


We will update one single application or a software on your server.
The following applications and/or services will be upgraded on your server when they become available and supported by your control plan:
  • Apache and related libraries/modules
  • Php and related libraries/modules
  • MySQL
  • Control Panel (CPanel, DirectAdmin, and WebMin)
  • Mail server and Anti-Virus scanner
  • OpenSSH
  • OpenSSL
  • Perl
  • BIND
  • Binaries, libraries and related dependencies
  • Other applications, if installed:
    • Software-base firewall including APF/BFD and/or CSF/LFD.
    • ZendOptimizer
    • eAccelerator
    • Rootkit Hunter
    • Chkrootkit
    • Mod Security, and
    • Mod Eevasive


  • The Update Plan is a one-time project/service per server with the following advantages:
    • This plan is designed to strictly deliver the services mentioned above. It does not include any repair or fixing of problems, unless we get your authorization and pre payment.
    • Response time: 30 minutes - 60 minutes
  • The fee is non-refundable.
  • We will send a detailed report when the work is completed.
  • Managed Server is for your own server and not hosting clients.
  • We do not and will not reboot your server without prior permission from you.
  • You are responsible for the maintenance and integrity of your server backups and restorations. It is in your best interest and strongly encouraged that you maintain backup copies of your clients' files in an alternative location away from your /home directory.
  • Our server management plans do not include troubleshooting of problems with CGI scripts, including but not limited to: Perl/CGI scripts, Php scripts, and web/database integration.
  • To install, setup, and/or configure any third-party applications, please submit an order for the Setup Plan.
  • If you modify the settings and/or any system files/applications, you are responsible for any technical issues or failures that may result from those modifications.
  • There are a few technical issues that we won't be able to solve due to, for example, a hardware failure or network issues that would require your host to repair.

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