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| Billing Inquiries (6) |
Sales Inquiries (13) |
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| ServerTune's Data Center DATA CENTER
ServerTune, Inc. owns state of the art private racks housed at Time Warner Telecom data center in Minnetonka,... |
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| Can I contact you by instant public messenger, if I have questions or need help with my server? Technical support requests must be submitted using our system. If you have any questions regarding sales and/or billing you... |
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| Will you change or modify any of our system and/or program files during an upgrade? No, we don't change or modify any files on your server during an upgrade. However, a new release of an application might... |
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| Will you send a report about the work you did on our server(s)? Yes, when we complete our work on your server(s), we send you a report with detailed information about the work we... |
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| Is it possible to get step-by-step instructions on the work you did on my server, or the application(s) you installed on my server? Unfortunately, we do not give out such information. |
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| Do you provide a warranty for the work you do on my server(s)? Yes! ServerTune provides 24 hours warranty window for the work we do on your server(s). You'll have to sign up and create an... |
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| How can I view or get Bandwidth reports for my server(s)? You have two options to view or get your Bandwidth report(s)
- Browser:
You can point your browser to the follwoing URL:... |
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| How can I upgrade my Uplink Port connection speed from 10Mbps to 100mbps? Please, login to our and submit a ticket to Billing Department |
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| How do I request additional IP address(es) for my server? You are welcome to add as many IPs as you need. We sell them in blocks as follows:
7 IPs (5 IPs useable) [Included in... |
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| I need to change/update my rDNS PTR records to show my new hostname. Are there any fees? During the initial setup of your VPS/dedicated server, we set the rDNS PTR records using the hostname submitted in your... |
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| OS reload ---------- Questions ----------
Is it possible to change my OS?
Yes, it is possible; Each time you need an OS reload,... |
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| HowTo :: contribute to ServerTune's Knowledgebase The purpose of the ServerTune Knowledgebase is to help gather support, resources, hints, tips and answers to Frequently... |
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| Special Promotions Special Promotions :: Limited Time Offer
Order any of our and/or and we'll waive the Setup fees: ($25 value) FREE of... |
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| Reseller Program ServerTune Reseller Program
The ServerTune Reseller Program provides the best Internet Services available in the world.... |
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| About :: ServerTune Since our inception on July 25th, 2004, ServerTune's services offerings include
Dedicated Servers
Full range of... |
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